We provide a dedicated and secure communication system as a way to report questions, complaints and/or concerns that are related to the principles and commitments set forth in the Corporate Code of Ethics, as well as any irregular situation, breach, unethical behavior or conduct that conflicts with the laws and/or regulations applicable to this group, including but not limited to fraud and corruption or anticompetitive practices, violation of human rights or environmental issues.

All communications sent through the Ethics Channel shall be treated confidentially and the sender, if so desired, may remain anonymous. The sender will be protected against any retaliation. If senders wish to identify themselves, there is an optional section in the Ethics Channel where they can provide their personal data.

In addition to this electronic access to the Ethics Channel, parties may also send communications and documents to PO Box 2160 (28080 Madrid, SPAIN) or access the Ethics Channel through the toll-free numbers described herein and in “Telephone Line” of the tool.

Telephone numbers:

Access Code: 33667 

Spain: +34-900963436

Netherlands: +31-8007500000

USA: +1-8332113671

UK: +44-8000680425

Canada:+1-8662041940

Australia: +61-1800742508

Portugal: +351-800500226

Chile: +56-800914868

Colombia: +57-18005189376

Peru: +51-80071556

Slovakia: +421-800223113

Turkey: +90-8006219696